One of our water heaters sprung a leak just before Christmas and threatened to literally dampen our holiday but these guys would not have it. They were courteous and responsive, punctual and efficient, friendly and professional. They quickly diagnosed the issue during their first visit, offered various options to address it and explained the pros and cons. We agreed to replace both of the water heaters with a tankless system, which they did an excellent job of installing at a very fair price, getting us back to normal just in time for Santa's visit. The new system is working great and our attic looks so much better without the huge tanks up there! Oh yeah, they were also very good about following COVID protocols.